Request for Information: Family Friendly Transit

The commenter, a transit customer experience expert, supports the Family Friendly Transit Data Initiative and provides detailed recommendations for establishing a national standard for transit customer experience surveys. They argue for unified metrics, specific sampling methods, and the inclusion of both rider perception and observational data to create a benchmarking system for transit agencies.

A private citizen expresses support for the request for information by highlighting the need to improve public transit for families. The commenter argues that transit systems must address specific issues regarding safety, cleanliness, and accessibility, such as better lighting, increased security, and improved elevator maintenance.

An individual traveler provides several specific recommendations to make public transportation more family-friendly, including standardizing fare structures, capping travel costs, and removing car seat requirements. They also suggest lowering age restrictions for children traveling alone and improving transit connections between airports and city centers.