Request for Information: Family Friendly Transit

The commenter, a transit customer experience expert, supports the Family Friendly Transit Data Initiative and provides detailed recommendations for establishing a national standard for transit customer experience surveys. They argue for unified metrics, specific sampling methods, and the inclusion of both rider perception and observational data to create a benchmarking system for transit agencies.

Birkinbine Logistical Support Services Company, LLC submits the "USABahn framework," a proposal to create a national mobility interoperability framework to solve multi-modal fragmentation and accessibility issues. They argue that the FTA should update its public dashboard to include metrics for inter-agency handoff efficiency, pedestrian access viability, and unified ticketing to better serve families and ADA passengers.

Mitchell Berger, writing in a personal capacity, supports the Request for Information by providing specific recommendations for defining "family-friendly transit." He suggests incorporating various metrics into the FTA's assessment, including safety reports, restroom availability, air quality, elevator uptime, and the impacts of construction on vulnerable riders.