Comment on CMS-2026-2377-0002
Epiphany DermatologyOtherIndividual
Summary: The commenter, a Patient Relations Specialist, highlights the importance of CMS policies on patient care and administrative workflows. They advocate for policies that support efficient healthcare and request that CMS consider the impact of its decisions on the entire care team.
As a Patient Relations Specialist, I see firsthand how CMS policies affect both patients and healthcare teams. Every day, I help patients schedule appointments, verify insurance, explain benefits, answer questions, and coordinate their care. When reimbursement policies support efficient and accessible healthcare, patients experience shorter wait times, better communication, and smoother access to the care they need. I encourage CMS to consider the impact of it's policies on the entire care team, including administrative staff who play a vital role in ensuring patients receive timely, coordinated, and compassionate care. Thank you for considering the perspectives of those of us who interact with patients every day and help make the healthcare experience as seamless as possible.