Ex Parte submission - Sarah Mancini, National Consumer Law Center, CFPB-2024-0024

Summary: The National Consumer Law Center (NCLC) submitted an ex parte memorandum summarizing a meeting with the CFPB to discuss the proposed rule on streamlining mortgage servicing. The organization argues for specific protections for borrowers, including a reasonable diligence standard, improved notice requirements, and the inclusion of "request for information" as a trigger for protections.